1. Who we are
Interactive Broker Investment Technologies Ltd (Registered office address — set it in Admin → Branding) is the controller of the personal data described here. Contact us about privacy at support@ibrks.live.
2. Data we collect
- Account data: name, email address, country, account currency, password (stored only as a one-way hash).
- Financial data: deposits (amounts, networks, transaction IDs), withdrawal details you give us (bank name, account holder, account number or wallet address), balances, investments, plans, copies, bots, Auto-Trading settings and the full transaction record.
- Technical data: IP address (used for sign-in protection and admin audit logs), sign-in times, and the session cookie described below.
- Content you submit: reviews and messages to support.
3. How we use it
- To provide the service and our contract with you — opening your account, processing deposits and withdrawals, running your investments and Auto-Trading.
- To meet legal obligations — record keeping, anti-money-laundering and sanctions checks, tax and regulatory reporting.
- For our legitimate interests — preventing fraud, protecting accounts (e.g. limiting failed sign-ins), improving the service, and responding to you.
- To send you service messages and notifications about your account. We don't send marketing without your consent.
5. International transfers
Where data is transferred outside your country, we use appropriate safeguards such as contractual protections required by applicable data-protection law.
6. Retention
We keep account and transaction records for as long as your account is open and afterwards for the period required by financial record-keeping and anti-money-laundering laws (typically 5–7 years). Our transaction record is append-only by design, so records are retained rather than altered.
7. Security
We protect your data with hashed passwords, encrypted connections, CSRF protection, sign-in rate limiting, strict access controls and an audit log of administrator actions. No system is perfectly secure; tell us immediately if you suspect unauthorised access.
8. Your rights
Depending on where you live (for example under the GDPR, the UK GDPR or Nigeria's Data Protection Act), you may have rights to access, correct, delete or port your data, to object to or restrict certain processing, and to withdraw consent. Some data must be kept to meet legal obligations. Contact support@ibrks.live to exercise your rights; you can also complain to your local data-protection authority.
10. Children
Our services are not for anyone under 18, and we don't knowingly collect their data.
11. Changes
We'll post updates here and notify you through the platform if changes are significant.
Questions about this page? Email support@ibrks.live or write to Interactive Broker Investment Technologies Ltd, Registered office address — set it in Admin → Branding.